Error Code: 00004000 - Internal Fan Stall Detected

This error code is related to the equipment module. Please keep the existing vaporizer on the device.

To clear this error code, please power off the device and power it back on.

Please see below for the scenario that applies to you.

If This Error Occurred During a Treatment:

Please follow these steps to resume the interrupted treatment:

Please adjust the total treatment time
- This is done by pressing the "-" button under "Select Cycles"
If you're unsure about the remaining treatment time, please contact Vaporox Support

If This Occurred During O2 Maintenance:

Please follow these steps to restart the O2 maintenance cycle:

Press the "Wrench" icon
Press the "O2 Maintenance" button
Let the maintenance cycle complete (this is a 10 minute cycle)
- To cancel at any time, press the "X" button
If this is a repeated issue, please contact Vaporox Support

Vaporox Support:

Should you have any questions or require further assistance, please do not hesitate to reach out to Vaporox Support.

Support is available Monday through Friday, 8 AM - 4 PM (MST)

We are committed to providing you with reliable support to ensure your treatment proceeds smoothly.

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