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Low Oxygen Flow Detected Error Code: 00000100

Please follow the steps below to resolve the issue:

  1. Power Off: Press the power button off.
  2. Power On: Wait 5 seconds and press the power button on.
  3. If this error occurred during a treatment please see step 4. If this error occurred during an o2 maintenance cycle please navigate back to the wrench logo, and press the o2 maintenance button.
    1. Sometimes this error occurs numerous times; please be patient and keep attempting o2 maintenance.
  4. Resume Treatment: If the treatment was interrupted, please adjust the treatment time by pressing the "-" button on "select cycles" to shorten the time. Every time you press the "-" button, an entire cycle (9 minutes of vapor and 5 minutes of oxygen: 14 minutes total) is removed from the treatment time. 

If the problem persists:

  • Please refrain from using the device and contact Vaporox Support for assistance. Support is available from 8AM-4PM MST M-F.

We are committed to providing you with reliable support to ensure your treatment proceeds smoothly.