Immediate Attention Required
Your device has detected a low oxygen concentration below the required threshold. As a result, the device has been disabled due to the average o2% being under our threshold.
Urgent Steps to Take:
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Power Off: Press the power button to turn off the device.
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Contact Support Immediately:
- Due to the device being disabled indefinitely, please reschedule any patients for VHT for the remainder of the day.
- Please have your schedule for the remainder of the week for scheduled VHT patients, this will help support with replacement shipment speed.
- Call or Text Support: 303-223-0033
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Resources:
Support Availability:
- Please refrain from using the device and contact Vaporox Support for assistance. Support is available from 8AM-4PM MST M-F.
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- Phone: 303-223-0033
- Text: 303-223-0033
- Email: support@vaporox.com
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We are committed to providing you with reliable support to ensure your treatment proceeds smoothly.