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      Treatment Pole Set Up is Sticking or Jammed?

      If you encounter an issue where the treatment pole is not extending or telescoping out properly during setup, please follow these steps:

       

      1. Check the Pole Alignment:

        • If the outer pole has been pushed into the inner pole near the bend, it may cause the pole to stick.

      2. Loosen the Textured Ring:

        • Turn the textured ring on the pole to the left. This ensures the ring is not in a locked position.

      3. Apply Force to Unjam:

        • If the outer pole is jammed, carefully twist and pull it away from the inner pole. This may require some force to loosen.

      4. Extend and Lock the Pole:

        • Once loosened, extend the parallel pole to the desired position.
        • Secure it by tightening the textured ring to the right, locking it in place.

      5. Resources:

      Need Further Assistance?

      • If the problem persists or if you require additional guidance, please contact Vaporox Support for further assistance.
        • Support is available from 8AM-4PM MST M-F.
            • Phone: 303-223-0033
            • Text: 303-223-0033
            • Email: support@vaporox.com

      We are committed to providing you with reliable support to ensure your treatment proceeds smoothly.