If you encounter an issue where the treatment pole is not extending or telescoping out properly during setup, please follow these steps:
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Check the Pole Alignment:
- If the outer pole has been pushed into the inner pole near the bend, it may cause the pole to stick.
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Loosen the Textured Ring:
- Turn the textured ring on the pole to the left. This ensures the ring is not in a locked position.
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Apply Force to Unjam:
- If the outer pole is jammed, carefully twist and pull it away from the inner pole. This may require some force to loosen.
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Extend and Lock the Pole:
- Once loosened, extend the parallel pole to the desired position.
- Secure it by tightening the textured ring to the right, locking it in place.
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Resources:
Need Further Assistance?
- If the problem persists or if you require additional guidance, please contact Vaporox Support for further assistance.
- Support is available from 8AM-4PM MST M-F.
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- Phone: 303-223-0033
- Text: 303-223-0033
- Email: support@vaporox.com
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- Support is available from 8AM-4PM MST M-F.
We are committed to providing you with reliable support to ensure your treatment proceeds smoothly.