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Vapor Crystal High Current Error Code: 00000002

 1.Power Off: Press the power button to turn off the device.

2.Remove the Vaporizer: Carefully detach the vaporizer from the device.

3.Inspect the Vaporizer: Discard the remaining water, turn the vaporizer over and send a photo to support.

4.Power On: Press the power button on.

5.Grab your backup Vaporizer: Install your new vaporizer

1.Fill with 500ml through the blue cap

6.Resume Treatment: If the treatment was interrupted, please adjust the treatment time by pressing the "-" button on "select cycles" to shorten the time. Every time you press the "-" button, an entire cycle (9 minutes of vapor and 5 minutes of oxygen: 14 minutes total) is removed from the treatment time. 



If the problem persists:

  • Please refrain from using the device and contact Vaporox Support for assistance. Support is available from 8AM-4PM MST M-F.
    • Phone: 303-223-0033
    • Text: 303-223-0033
    • Email:

We are committed to providing you with reliable support to ensure your treatment proceeds smoothly.