VHT Screen statuses and the meanings
Please be aware if these statuses are causing any issues or delay they do not generate an error code, which means that our team does not receive an automatic notification. To assist us in diagnosing and resolving the problem, we ask you to:
Check screen for VHT status (system ready, measuring level, preparing vaporizer, add fluid, or install vaporizer).
- System ready means device is ready to begin treatment.
- Measuring level means device is checking vaporizer reservoir solution level.
- Preparing vaporizer means device is adding solution into the vaporizer bowl.
- Add fluid means to add 250mL of sterile water into the blue cap.
- Install vaporizer means the vaporizer is not installed correctly or potential connection issue.
If the problem persists:
- Please refrain from using the device and contact Vaporox Support for assistance. Support is available from 8AM-4PM MST M-F.
- Phone: 303-223-0033
- Text: 303-223-0033
- Email: support@vaporox.com
We are committed to providing you with reliable support to ensure your treatment proceeds smoothly.